So I am left with a response from a Corsair support person who does not even know when or in what order these products were released to the market, and a response that makes no sense to me at all no matter how many times I read it. The CLCM has been on the market for at least a year and probably longer. The CLCP was released for sale a few weeks ago. I do not even understand the first sentence as it is non-sensible.:thinking: He seems to think the CLCP was released BEFORE the CLCM which is clearly incorrect. Let me investigate more on this and will give more information, can you give me time until Tuesday so i can gather all the information? thank you Yesterday I received another response from Corsair -Īs for the my understanding, the commander came first before the mini, we have an with your commander pro as it works perfectly fine with your mini. Can you please explain to me why the Commander Pro cannot detect fans plugged in without power cycling the device. ![]() There are several posts on the Corsair forum regarding this problem and as more people purchase the Commander Pro, I expect that you will be receiving more support tickets regarding this problem. ![]() I suspect this is a firmware issue that could be resolved should Corsair choose to do so. I also own a Commander Mini and it detects hot-plugged fans just fine so I do not understand why the Commander Pro cannot do this. Upon checking, we don't support hot plugging or hot swapping with the fans nor the commander pro. The initial response I got is posted here. I opened a ticket at Corsair to address this issue. I originally posted about this in the Using SIV to provide information to diagnose issues or to control CL hardware threadīut since this is a CLCP firmware issue and not a SIV issue, I was advised to start this new thread for CLCP issues. A power cycle is required for the CLCP to detect the addition or removal of a fan.Īs the Commander Mini (CLCM) could detect Hot Plugged fans, I feel that the CLCP should also be able to do this. After a firmware update, the CLCP seems to be working well (under SIV control) but I have found that the CLCP is not able to detect fans that are plugged in or unplugged while the CLCP is running (Hot Plugging). So again when I click on Lighting Channel 2 on the left side, it shows three RGB strips, just like I set it to under Lighting Setup.īut I and getting no RGB whatsoever from these four fans or three RGB light strips.I recently purchased a Commander Pro (CLCP) and 5 x HD140 RGB Fans. So then on the left side of iCUE, I click on Lighting Channel 1, and it shows 4 fans their like I set it into while in Lighting Setup. For lighting Channel 2, I have it set to RGB Light Strips, with three strips connected. So in the Lighting Setup I have Lighting Channel 1 set to LL RGB Series fans, and then set to four fans connected. The other channel has the three RGB light strips daisy chained together plugged into it. And the fan hub is plugged into one of the Commander's LED channels. Right now I have four LL fans' RGB wires plugged into the fan hub. Is their a way I can tell if the RGB strips and LL fans are being recognized by the Commander's RGB lighting channels in the software? ![]() So I'm likely missing a setting or something in the software. The chances I got two faulty Commander Pro's are very low. What about your LL fans? are you able to configure them now in iCUE? It's just odd to have both Commander Pros exhibits the same issue.
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